Clearing NLIS Actions: not authorised, lodgement required, EU=D
Reconcile your NLIS account and you'll usually be left with a short list of exceptions — the animals where your records and the NLIS database don't agree. Each one has a cause and a fix, but the labels (not authorised, lodgement required, EU deceased) don't explain either. This guide is the work list decoded: what each exception means, why it was raised, and exactly how to clear it.
Where these come from
You don't create these by hand — they're a by-product of the everyday workflows. A reconciliation or a Device Query import throws them up when your paddocks and NLIS disagree; adding an animal whose transfer hasn't been lodged raises one; replacing a tag raises one. Think of the list as a to-do that keeps the NLIS↔farm link honest, rather than errors you did something wrong to cause.
The exception types, and how to clear each
Lodgement required
What it means: you have the animal, but NLIS doesn't know about the transfer onto your PIC. Common after adding an animal manually, or flagging one during reconciliation.
How to clear it: lodge a transfer-in to your PIC at nlis.com.au — or in one click if your property is connected. Once NLIS shows the animal on your PIC, the exception resolves. (See how to transfer cattle for the mechanics.)
Not authorised
What it means: NLIS doesn't recognise the device as yours, so it won't accept your transfer. Almost always because the previous owner hasn't lodged their outgoing transfer — NLIS still shows the animal at their place.
How to clear it: this one needs a human. Contact the vendor to lodge their side, or call the NLIS helpdesk on 1800 654 743 with the device details. No software can authorise a device NLIS doesn't yet associate with you.
EU deceased (EU=D)
What it means: NLIS has the animal recorded as deceased — not, as it's often misread, an EU-eligibility downgrade (that would show as EU=N). See EU=D explained.
How to clear it: two opposite responses. If the animal really is dead, Record the death in your register so both sides agree. If it's alive in front of you, it's a data error — a death lodged against the wrong device — and you must resolve it with NLIS before moving or selling the animal, because NLIS won't cleanly lodge a movement for a device it holds as deceased.
Data discrepancy
What it means: a key field differs between your records and NLIS.
How to clear it: open the animal, compare the fields, and reconcile by hand — decide which side is correct and bring the other into line.
Make inactive on NLIS
What it means: a tag was replaced or retired, so the old device should be reported to NLIS as lost (NLS,L2) or inactive (NLS,IA).
How to clear it: connected properties lodge it from Replace Tag / Mark Tag Lost. Otherwise log in at nlis.com.au → Manage devices and set the status on the old NLIS ID. Note the LT consequence: L2 permanently loses lifetime traceability (see status codes).
Closing one out properly
Clearing an exception isn't just ticking it off — it's leaving evidence you did. The right habit:
- Add a note as you go — "called helpdesk Tuesday, ref #12345" — so progress is recorded even before it's resolved.
- When it's done, mark it actioned with a close note describing what you did.
- Keep the thread. A closed exception with a dated note is proof of action — exactly what an auditor wants to see when they ask why NLIS and your records once differed.
That permanent, dated trail is the difference between "we fixed it" and being able to show you fixed it.
Where Tagline fits
In Tagline these live on an NLIS Actions page, each one created automatically by an import or reconciliation and staying pending until you close it. Every NLIS ID and RFID on the list is clickable — a slide-in panel shows what's known about that animal or tag (Animal Register, bucket list, exit history, kill sheet) without leaving the list — and the page flags linked issues so you tackle them in the right order. Notes are permanent and date-stamped, so a closed action doubles as your audit evidence. On a connected property, the ones that can be lodged directly — lodgement required, make inactive, EU=D death — close in a click; the ones that genuinely need NLIS (not authorised) are flagged with the helpdesk number rather than pretending they're one.
The work list isn't a sign something's wrong — it's the record of a system being kept honest. The value is in closing each one with a note that proves you did.
Further reading
- NLIS portal — Lodge transfers, manage devices, record deaths.
- Integrity Systems — NLIS — The authoritative how-to guides.
- NLIS reconciliation explained — The workflow that raises most of these in the first place.
General information for Australian producers, not formal compliance advice. NLIS helpdesk: 1800 654 743 (7am–9pm AEST, Mon–Sat).